November 26, 2020

Download Ebook Free Usability In Government Systems

Usability in Government Systems

Usability in Government Systems
Author : Elizabeth Buie,Dianne Murray
Publisher : Elsevier
Release Date : 2012-05-10
Category : Computers
Total pages :440
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As a usability specialist or interaction designer working with the government, or as a government or contractor professional involved in specifying, procuring, or managing system development, you need this book. Editors Elizabeth Buie and Dianne Murray have brought together over 30 experts to outline practical advice to both usability specialists and government technology professionals and managers. Working with internal and external government systems is a unique and difficult task because of of the sheer magnitude of the audience for external systems (the entire population of a country, and sometimes more), and because of the need to achieve government transparency while protecting citizens’ privacy.. Open government, plain language, accessibility, biometrics, service design, internal vs. external systems, and cross-cultural issues, as well as working with the government, are all covered in this book. Covers both public-facing systems and internal systems run by governments Details usability and user experience approaches specific to government websites, intranets, complex systems, and applications Provides practical material that allows you to take the information and immediately use it to make a difference in your projects

Open Government: Concepts, Methodologies, Tools, and Applications

Open Government: Concepts, Methodologies, Tools, and Applications
Author : Management Association, Information Resources
Publisher : IGI Global
Release Date : 2019-09-06
Category : Political Science
Total pages :2581
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Open government initiatives have become a defining goal for public administrators around the world. As technology and social media tools become more integrated into society, they provide important frameworks for online government and community collaboration. However, progress is still necessary to create a method of evaluation for online governing systems for effective political management worldwide. Open Government: Concepts, Methodologies, Tools, and Applications is a vital reference source that explores the use of open government initiatives and systems in the executive, legislative, and judiciary sectors. It also examines the use of technology in creating a more affordable, participatory, and transparent public-sector management models for greater citizen and community involvement in public affairs. Highlighting a range of topics such as data transparency, collaborative governance, and bureaucratic secrecy, this multi-volume book is ideally designed for government officials, leaders, practitioners, policymakers, researchers, and academicians seeking current research on open government initiatives.

Electronic Government: Design, Applications and Management

Electronic Government: Design, Applications and Management
Author : Gr”nlund, ke
Publisher : IGI Global
Release Date : 2001-07-01
Category : Law
Total pages :388
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While not specifically defined, Electronic Government has become a common term to describe all of the processes, administrative and democratic, that combine to constitute public sector operations. Electronic Government: Design, Applications and Management examines the changes faced by the public sector, as the use of IT significantly increases. This book, geared toward practitioners, professionals, decision makers and students strives to examine the challenges and opportunities involved in the implementation and use of IT into organizations.

Research-based Web Design & Usability Guidelines

Research-based Web Design & Usability Guidelines
Author : United States Govt Printing Office
Publisher : Health and Human Services Department
Release Date : 2006
Category : Computers
Total pages :267
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Although recent findings show the public increasingly interacting with government Web sites, a common problem is that people can’t find what they’re looking for. In other words, the sites lack usability. The Research-Based Web Design and Usability Guidelines aid in correcting this problem by providing the latest Web design guidance from the research and other forms of evidence. This unique publication has been updated from its earlier version to include over 40 new or updated research guidelines, bringing the total to 209. Primary audiences for the book are: Web managers, designers, and all staff involved in the creation of Web sites. Topics in the book include: home page design, page and site navigation, graphics and images, effective Web content writing, and search. A new section on usability testing guidance has been added. Experts from across government, industry, and academia have reviewed and contributed to the development of the Guidelines. And, since their introduction in 2003, the Guidelines have been widely used by government, private, and academic institutions to improve Web design.

Design, User Experience, and Usability: Understanding Users and Contexts

Design, User Experience, and Usability: Understanding Users and Contexts
Author : Aaron Marcus,Wentao Wang
Publisher : Springer
Release Date : 2017-06-28
Category : Computers
Total pages :810
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The three-volume set LNCS 10288, 10289, and 10290 constitutes the proceedings of the 6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, in Vancouver, BC, Canada, in July 2017, jointly with 14 other thematically similar conferences. The total of 1228 papers presented at the HCII 2017 conferences were carefully reviewed and selected from 4340 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 168 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. LNCS 10288: The 56 papers included in this volume are organized in topical sections on design thinking and design philosophy; aesthetics and perception in design; user experience evaluation methods and tools; user centered design in the software development lifecycle; DUXU education and training. LNCS 10289: The 56 papers included in this volume are organized in topical sections on persuasive and emotional design; mobile DUXU; designing the playing experience; designing the virtual, augmented and tangible experience; wearables and fashion technology. LNCS 10290: The 56 papers included in this volume are organized in topical sections on information design; understanding the user; DUXU for children and young users; DUXU for art, culture, tourism and environment; DUXU practice and case studies.

Human-Computer Interaction. Interaction Design and Usability

Human-Computer Interaction. Interaction Design and Usability
Author : Julie A. Jacko
Publisher : Springer
Release Date : 2007-08-28
Category : Computers
Total pages :1243
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Here is the first of a four-volume set that constitutes the refereed proceedings of the 12th International Conference on Human-Computer Interaction, HCII 2007, held in Beijing, China, jointly with eight other thematically similar conferences. It covers interaction design: theoretical issues, methods, techniques and practice; usability and evaluation methods and tools; understanding users and contexts of use; and models and patterns in HCI.

Human-Centered System Design for Electronic Governance

Human-Centered System Design for Electronic Governance
Author : Saeed, Saqib
Publisher : IGI Global
Release Date : 2013-03-31
Category : Political Science
Total pages :404
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As e-government policies and procedures become widely practiced and implemented, it is apparent that the success of technology in e-government hangs on its consistentency with human practices. Human-Centered System Design for Electronic Governance provides special attention to the most successful practices for implementing e-government technologies. This highly regarded publication highlights the benefits of well designed systems in this field, while investigating the implications of poor practices and designs. This book is beneficial for academics, researchers, government officials, and graduate students interested and involved in design of information systems within the context of e-government.

Usability for the Web

Usability for the Web
Author : Tom Brinck,Darren Gergle,Scott D. Wood
Publisher : Morgan Kaufmann
Release Date : 2002
Category : Computers
Total pages :481
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Demonstrates Web design fundamentals that consider usability a major design goal, provides advice on incorporating usability considerations in each stage of the design process, and discusses the functionality of e-commerce sites.

Measuring the User Experience

Measuring the User Experience
Author : William Albert,Thomas Tullis
Publisher : Newnes
Release Date : 2013-05-23
Category : Computers
Total pages :320
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Measuring the User Experience was the first book that focused on how to quantify the user experience. Now in the second edition, the authors include new material on how recent technologies have made it easier and more effective to collect a broader range of data about the user experience. As more UX and web professionals need to justify their design decisions with solid, reliable data, Measuring the User Experience provides the quantitative analysis training that these professionals need. The second edition presents new metrics such as emotional engagement, personas, keystroke analysis, and net promoter score. It also examines how new technologies coming from neuro-marketing and online market research can refine user experience measurement, helping usability and user experience practitioners make business cases to stakeholders. The book also contains new research and updated examples, including tips on writing online survey questions, six new case studies, and examples using the most recent version of Excel. Learn which metrics to select for every case, including behavioral, physiological, emotional, aesthetic, gestural, verbal, and physical, as well as more specialized metrics such as eye-tracking and clickstream data Find a vendor-neutral examination of how to measure the user experience with web sites, digital products, and virtually any other type of product or system Discover in-depth global case studies showing how organizations have successfully used metrics and the information they revealed Companion site, www.measuringux.com, includes articles, tools, spreadsheets, presentations, and other resources to help you effectively measure the user experience

Social Inclusion and Usability of ICT-enabled Services.

Social Inclusion and Usability of ICT-enabled Services.
Author : Jyoti Choudrie,Sherah Kurnia,Panayiota Tsatsou
Publisher : Routledge
Release Date : 2017-10-31
Category : Business & Economics
Total pages :384
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Social Inclusion and Usability of Innovative ICT-enabled Services is a cutting-edge research book written for researchers, students, academics, technology experts, activists and policy makers. The book explores a wide range of issues concerning innovative ICT-enabled digital services, their usability and their consequent role in social inclusion, It includes the impacts of the use of ICT-enabled digital services on individuals, organisations, governments and society, and offers a theoretically informed and empirically rich account of the socio-technical, management and policy aspects of social inclusion and innovative ICT-enabled digital services. This publication offers insights from the perspectives of Information Systems, Media and Communications, Management and Social Policy, drawing on research from these disciplines to inform readers on diverse aspects of social inclusion and usability of innovative ICT-enabled digital services. The originality of this book lies in the combination of socio-technical, management and policy perspectives offered by the contributors, and integrated by the editors, as well as in the interdisciplinary and both theoretically framed and empirically rich features of the various chapters of the book. While providing a timely account of existing evidence and debates in the field of social inclusion and technology usability, this book will also offer some original insights into what practitioners, experts and researchers are to expect in the near future to be the emerging issues and agendas concerning the role of technology usability in social inclusion and the emerging forms and attributes of the latter. Through a collection of high quality, peer reviewed papers; Social Inclusion and Usability of Innovative ICT-enabled Services will enhance knowledge of social inclusion and usability of innovative ICT-enabled digital services and applications at a diverse level.

Analysis of UAE Open Government Data Usability within Mobile Application Development

Analysis of UAE Open Government Data Usability within Mobile Application Development
Author : Essa Al Blooshi
Publisher : GRIN Verlag
Release Date : 2016-04-11
Category : Computers
Total pages :67
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Master's Thesis from the year 2014 in the subject Computer Science - Applied, grade: A-, , course: Master of Applied Science in Information Systems Management, language: English, abstract: The aim of this study was to determine the status of the United Arab Emirates’ Open Government Data usability within the mobile application development. This was done by reviewing the usability factors to develop a mobile application and assess the OGD datasets. An assessment instrument was designed by the researcher based on the reviewed usability factors, to assess the UAE OGD datasets. From the study it was clear that major factors in mobile application development usability by OGD are data completeness, data format and support for developers by offering Application Programming Interface (API) and guides, majority of datasets were found to be complete an indication that UAE OGD has a strong point in data completeness. However, the current UAE OGD does not encourage the developers to build mobile applications because lack of data format support and missing of API and guides. Guidelines to improve the current UAE OGD have been proposed based on the results. The civil society for a number of years has been pressing the government to produce machine readable presentations of the collected data. One of the greatest Open Government Data (OGD) goal was to aid developers come up with mobile application that can improve citizen’s live and in turn also enhance the country’s economy. Mobile applications forms a powerful channel to serve and reach businesses and citizens, hence the study aims at analyzing and evaluating the present UAE OGD usability for developing mobile applications that can be used to aid UAE through identification of current OGD weaknesses and the needed solution.

Universal Usability

Universal Usability
Author : Dr. Jonathan Lazar
Publisher : John Wiley & Sons
Release Date : 2007-06-15
Category : Computers
Total pages :626
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Universal Usability is the concept of designing computer interfaces that are easy for all users to utilize. It is a concept which many decry as elusive, impossible, or impractical, but this book, which addresses usability issues for a number of diverse user groups, proves that there is no problem in interface design that cannot be solved, or at least improved upon. Individuals with cognitive, motor, and perceptual impairments, as well as older, younger, and economically disadvantaged users, face a variety of complex challenges when interacting with computers. However, with user involvement, good design practice, and thorough testing, computer interfaces can be successfully developed for any user population. This book, featuring key chapters by Human-Computer Interaction luminaries such as Jonathan Lazar, Ron Baecker, Allison Druin, Ben Shneiderman, Brad Myers and Jenny Preece, examines innovative and groundbreaking research and practice, and provides a practical overview of a number of successful projects which have addressed a need for these specific user populations. Chapters in this book address topics including age diversity, economic diversity, language diversity, visual impairment, and spinal cord injuries. Several of these trailblazing projects in the book are amongst the first to examine usability issues for users with Down Syndrome, users with Amnesia, users with Autism Spectrum Disorders, and users with Alzheimer's Disease, and coverage extends to projects where multiple categories of needs are addressed. These chapters represent real-world projects, being carried out on different continents. The authors of the chapters also represent diversity—interface researchers and software developers in university, industrial, and government settings. In the practical spirit of the book, chapter authors provide guidelines and suggestions for those attempting similar projects, as well as implications for different stakeholders such as policymakers, researchers, and designers. Ideal for students of HCI and User Interface Design, and essential reading for usability practitioners, this fascinating collection of real-world projects demonstrates that computer interfaces can truly be designed to meet the needs of any category of user.

Global Usability

Global Usability
Author : Ian Douglas,Zhengjie Liu
Publisher : Springer Science & Business Media
Release Date : 2011-03-24
Category : Computers
Total pages :354
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The concept of usability has become an increasingly important consideration in the design of all kinds of technology. As more products are aimed at global markets and developed through internationally distributed teams, usability design needs to be addressed in global terms. Interest in usability as a design issue and specialist area of research and education has developed steadily in North America and Europe since the 1980’s. However, it is only over the last ten years that it has emerged as a global concern. Global Usability provides an introduction to the important issues in globalizing design and an insight into the development of usability expertise around the world. The book is divided into two sections. The first section deals with the general issues in cross-cultural design and the methods for conducting usability design and evaluation across geographical boundaries. The second section describes the state of usability development in fifteen countries. The descriptions include a history and review of activities and include some unique perspectives that have developed in relation to usability work. Researchers and practitioners from a variety of design-related disciplines will find the book a useful guide for understanding the issues and an excellent reference source for working in any of the countries covered.

Engineering Interactive Systems

Engineering Interactive Systems
Author : Jan Gulliksen,Morten Borup Harning,Philippe Palanque,Gerrit C. van der Veer,Janet Wesson
Publisher : Springer Science & Business Media
Release Date : 2008-12-18
Category : Computers
Total pages :640
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Engineering Interactive Systems 2007 is an IFIP working conference that brings together researchers and practitioners interested in strengthening the scientific foun- tions of user interface design, examining the relationship between software engine- ing (SE) and human–computer interaction (HCI) and on how user-centerd design (UCD) could be strengthened as an essential part of the software engineering process. Engineering Interactive Systems 2007 was created by merging three conferences: • HCSE 2007 – Human-Centerd Software Engineering held for the first time. The HCSE Working Conference is a multidisciplinary conference entirely dedicated to advancing the basic science and theory of human-centerd software systems engineering. It is organized by IFIP WG 13.2 on Methodologies for User-Centerd Systems Design. • EHCI 2007 – Engineering Human Computer Interaction was held for the tenth time. EHCI aims to investigate the nature, concepts, and construction of user interfaces for software systems. It is organized by IFIP WG 13.4/2.7 on User Interface Engineering. • DSV-IS 2007 – Design, Specification and Verification of Interactive Systems was held for the 13th time. DSV-IS provides a forum where researchers wo- ing on model-based techniques and tools for the design and development of - teractive systems can come together with practitioners and with those working on HCI models and theories.

E-Government for Good Governance in Developing Countries

E-Government for Good Governance in Developing Countries
Author : Driss Kettani,Bernard Moulin
Publisher : Anthem Press
Release Date : 2015-03-15
Category : Computers
Total pages :298
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Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project’s findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez’s indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.